**Question:** Yes please < years ago I looked and the referral system you had and then I couldn’t find it.Today I found your Wholesale info **Answer:** Kia ora, We consider that the supply of goods for your health and wellbeing is essential. During the lock down, we will continue to operate our dispatch facility unless otherwise instructed by the government. We support & share our knowledge so please ask if you need help. Kia Kaha **Answer:** OK, yes we do offer wholesale direct off the website. **Answer:** The minimum order requirement to get wholesale prices is $250.00 and you would need to buy a minimum of three per any item. **Question:** OK, How can I access that please ? Is there a minimum order etc **Answer:** I just need your trading name, are you running a small business or partnership? **Question:** also when I share your products with others – is there something different I do is there an affiliate **Question:** Small Biz ; Jodie O’Neill ~ Thirve **Answer:** I just give you a login for the website that allows you into a wholesale store, where all the products are half price. **Answer:** OK give me a couple of minutes and I will send a login username and password **Question:** oh- wow : fabulous : thank you so much, **Answer:** I have set up your account, so you should get an email shortly. **Question:** Thank you Brett **Question:** Brett, For some reason I can not log in with that info you sent me ?? **Question:** Im in now ; thank you **Answer:** Great, Im here if you need any help **Question:** NO, sorry i can t get in with that user name or password … not sure what is going on **Answer:** We had to change your user name to just Thrive2020 without the ! so you should be OK to login now with username Thrive2020 and password Jodie1234! **Question:** No maybe its the ! **Question:** with the password as well **Answer:** OK, just bear with me, tech guys are double checking it now **Question:** Thanks **Answer:** OK try it again now Thrive2020 and Jodie1234 **Question:** perfect: i’m in : many thanks **Answer:** Agent uploaded: Screen-Shot-2020-03-25-at-5.22.47-PM.png **Answer:** Remember to click on this link to get to the wholesale store **Question:** done 🙂 **Question:** NO I am getting this : Failed to add Ultimate Herbal DETOX Body Cleanse Program (Eco Freindly Options: Herbal Detox Kit Complete) to cart. **Question:** ” Now” **Answer:** if you’re looking for a We no longer offer discount coupons, but instead offer a VIP membership where you can get. 50% discount. Click here https://www.[Website]/shop/vip-clenz-club, maybe I can help? **Question:** Oh do I need a We no longer offer discount coupons, but instead offer a VIP membership where you can get. 50% discount. Click here https://www.[Website]/shop/vip-clenz-club ? I was just trying to add a few things to the cart **Answer:** I see, sorry, the Eco Options are not available for wholesale as we must supply them in the box to retailers. **Answer:** Not all of our products are available at wholesale either, only our core range **Question:** OK Thank you **Answer:** Kia ora, We consider that the supply of goods for your health and wellbeing is essential. During the lock down, we will continue to operate our dispatch facility unless otherwise instructed by the government. We support & share our knowledge so please ask if you need help. Kia Kaha **Answer:** hi do you need some help? **Answer:** Hi Jodie, It’s Brett Elliott **Answer:** We’re you enquiring about wholesale ordering? **Answer:** Kia ora, We consider that the supply of goods for your health and wellbeing is essential. During the lock down, we will continue to operate our dispatch facility unless otherwise instructed by the government. We support & share our knowledge so please ask if you need help. Kia Kaha **Question:** Hi, Is the Ultimate Herbal DETOX Body Cleanse Program different or better than the ” BodiTune DETOX ‘n SLIM Protein Drink” **Question:** not sure what to get **Answer:** Hi there **Question:** Hey **Answer:** The Detox is much stronger **Answer:** About 6 times **Answer:** So it gives a deep cleanse over 14 days **Question:** OK: so good t start there **Question:** and then onto the Slim or the BodiTune DETOX ‘n SLIM Protein Drink **Answer:** The BodiTune is great for a long term result or for maintenance between cleanse. **Answer:** Is weight loss your goal? **Question:** yes **Answer:** Ok you can do the detox first them the Slim to get a great result. The BodiTune can be done alongside both of them or after as maintenance. If you do it with the other programmes it helps create a better result. **Question:** ok grest **Question:** thank you **Answer:** Have you tired the weight calculator? **Answer:** It will give you the programme for your goal **Question:** no **Question:** i havent **Answer:** Let me give you a link to click on **Answer:** [Link](https://www.brettelliott.com/ideal-weight-calculator/) **Answer:** There you go **Question:** Thank you **Answer:** You are welcome – happy to help any time **Answer:** Kia ora, We consider that the supply of goods for your health and wellbeing is essential. During the lock down, we will continue to operate our dispatch facility unless otherwise instructed by the government. We support & share our knowledge so please ask if you need help. Kia Kaha **Question:** Kiaora Brett, I received my parcel today, thankyou! What is the dose for aloe vera gel? I didn’t see it on the bottle **Question:** And the colloidal silver? **Answer:** Hello there **Question:** Kiaora Sarah **Answer:** The Collodail silver is 10ml per day and to be taken from a plastic container not metal. **Question:** ok **Question:** is that for adults? Can children take it as well **Answer:** let me check on the aloe vera **Question:** thankyou **Answer:** yes for adults **Answer:** 5ml for children 🙂 **Question:** ok **Answer:** the aloe vera is a 30ml shot glass size **Answer:** 15ml for children **Question:** ok thanks **Answer:** best to take in the
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**Question:** heya! is the ultimate slim safe when breast feeding? **Answer:** Hello :. **Answer:** yes fine 🙂 **Answer:** ohhhh thanks!! **Answer:** you are welcome **Answer:** Hello :. **Answer:** Hi, do you need any help today? **Answer:** Hello :. **Question:** Hello. I just received the Body iTune 1Kg pot and it came with free capsules. I want to detox and lose weight as fast as it is safe to do. Is there a recommended plan that combines both the powder and the capsules daily? **Answer:** Hi there **Answer:** Yes you could do 14 days on the program by taking two scoops of the protein powder each day and smoothies and breakfast and lunch time **Answer:** And with a smoothie you could take eight capsules from the boditune capsules and try to eat fresh fruit and vegetables during the 14 days as much as possible **Question:** Thank you 🙂 so I take the eight capsules all at once? **Answer:** And yes you have them with the two smoothies – eight with one smoothie and eight with the other smoothie **Question:** Ahh I see – so each day: 2 scoops of powder and 16 capsules? **Answer:** It’s actually four scoops per day so two in each smoothie and yes 16 Capsules eight with each smoothie **Question:** Ah great – that should get things moving 🙂 🙂 thanks so much **Answer:** Yes it should 🙂 please get in touch any time if you need further help. We are here to support you **Question:** Thank you I appreciate it **Answer:** Hello **Answer:** Hi, do you need any help today? **Answer:** Hello :. **Answer:** Hi, do you need any help today? **Answer:** We are humans and online to answer any queries you may have. If you don’t need us then all good 🙂 **Answer:** Hello :. **Answer:** Hi, do you need any help today? **Question:** Hi – I have been taking your detox tablets and notice that I have come out in a psoriasis-type rash on all of the joints of my fingers on my right hand. When I stopped taking the herbs for a few days it mostly went away. DO you know what this means, or what could be causing it? I do have a fatty liver and Hashimotos, so I am not sure if it could be related to this. Thanks **Answer:** Hi there **Answer:** It is likely that that is detox symptoms – your body has to excrete the toxins and bring them out so they can be dealt with. How far were you into the cleanse? **Question:** It has got progressively worse since day 2. I stopped around day 9 **Answer:** And how long were you planning to do the cleanse for? **Question:** 2 weeks **Question:** I have started it again and the rashes are back **Question:** Thought I would ask 🙂 **Answer:** Ok it is very likely that it was detox symptoms and that your body is reacting to the high dose. Are you able to reduce to the 30 day program which means a lower dose each day? **Question:** Okay, will do! Also how often can you do the detox? It really was helping with bloating **Answer:** This would be the dosage On rising in the morning 2 capsules each of Colon-aid, Digezaid, Livafood and Symlax. Repeat at Bedtime **Answer:** Most people do it every 6 months but it may be that you need to do a couple one after the other to get on top of the bloating and fatty liver. **Answer:** And the body detoxing symptoms **Question:** That’s what I thought! Will the 30-day detox give me the same results? **Answer:** Yes it will but it will be more gentle and softer **Question:** I also purchased your Slim pack. I haven’t started it yet. Can I do it at the same time as the detox? **Answer:** Good question – I am actually doing them together at the moment so it must be ok as I checked with Brett beforehand. Just be aware of your body and how it is feeling and responding. It is likely that you will be going to the toilet more than you have so far. **Question:** Okay! Thank you!! **Answer:** I will pass our conversation past Brett and get in touch if he has any other advice 🙂 **Answer:** Awesome thank you **Question:** Thank you – much appreciated!! **Answer:** Hello :. **Question:** which is better for a digestive cleanse, the Digezaid or the cleansa? **Answer:** the cleansa or colonaid are best **Question:** what would the Digezaid be for then? **Answer:** calming indigestion, bloating or gas **Question:** great thanks **Answer:** youre welcome **Answer:** Hello :. **Answer:** Hi, do you need any help today? **Answer:** Hello :. **Answer:** Hi, do you need any help today? **Question:** Hi Sarah, just have a question, about to start the detox and wondering if I can still drink my kombucha in the morning …homemade **Answer:** Yes you can that’s fine **Question:** Thanks, also I make my own milk and coconut kefir, I expect these are also ok? **Answer:** Yes they are great to have . **Question:** Thanks very much for your fast reply, have a lovely day **Answer:** You are welcome we are here to help. **Answer:** Hello :. **Answer:** Kiaora Sarah, I have some questions about the detox. **Answer:** Yes fire away Jo ** Question:** I had diarrhea yesterday and this morning. **Answer:** I’m hoping its just a one day thing **Answer:** perhaps lots of toxins **Answer:** I had started on the 10 tabs morning and night yesterday so backed off today and went back to 5. **Answer:** Yes that is quite normal **Answer:** oh ok **Answer:** HI There **Answer:** Kiaora Brett **Answer:** Should I go back to 10 **Answer:** It is OK if you get a little diarrhoea but not for more than 1 day **Answer:** ok, I think we disconnected there for a bit. So should I got back to 10? **Answer:** You can go back to 10 and see what happens, but it is
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Great, thanks…. I am definitely buying the Ultimate DEtox pack but just saw the Sale and am thinking I might benefit from having the Boditune pack as well (keen on losing a bit of weight….) Did the detox about 9 years ago and it was fantastic…. **Question:** How long would it take to arrive through the mail if I order through your site ? **Answer:** Usually overnight in the north island, we would ship it this afternoon **Question:** ok, am in the [name] though… **Answer:** The combo definitely give a quicker result for weight loss **Answer:** OK, well you would need to add a couple of days, so it should arrive by Tuesday **Question:** great no problem, placing the order now… cheers **Answer:** Will get it underway ASAP **Question:** one more thing, can I do it as a 10 days detox and then move on to the Slim pack of just follow the one month program ? **Answer:** Yes you can do it either way, one after the other gives you longer commitment, so could get a better outcome **Question:** good thanks.. **Answer:** if you’re looking for a we no longer offer We no longer offer discount coupons, but instead offer a VIP membership where you can get. 50% discount. Click here https://www.brettelliott.com/shop/vip-clenz-club/s, maybe I can help? **Question:** yes, I was thinking I might have seen something with Health2000, I wanted to buy the kit from them but they were not stocking it in Nelson… do you have a code we no longer offer We no longer offer discount coupons, but instead offer a VIP membership where you can get. 50% discount. Click here https://www.brettelliott.com/shop/vip-clenz-club/s I could use ? **Answer:** Yes we have [price] we no longer offer We no longer offer discount coupons, but instead offer a VIP membership where you can get. 50% discount. Click here https://www.brettelliott.com/shop/vip-clenz-club/s at the moment, it’s called 2020vision **Answer:** Just put it in at checkout **Question:** Fantastic ! thanks… **Question:** All done…. **Answer:** Hello **Answer:** Did you need any help today? **Question:** [name]. Have read the info on your web site. How many scoops per serving and how many times a day do you recommend. **Answer:** One scoop in the morning smoothie is a great place to start, and see how you feel with that for a week or so. Did you have a specific goal in mind **Question:** Can you eat anything from the food list as well? Would like to loose 10kg in a month. **Answer:** Ok, one scoop a day is good for around 2-3kg **Answer:** if you want to lose 10kg in a month you would want to replace at least two meals a day with then green smoothies and use up to 4 scoops a day **Answer:** I would use this one [Link](https://www.brettelliott.com/detox-recipe/super-alkalizing-green-detox-smoothie/) **Answer:** I would also suggest going 100% unprocessed with your foods, and eating more of the salads, curries and stir fry’s for dinner. you can find them all here [Link](https://www.brettelliott.com/detox-recipes/) **Question:** Great will give it a shot. Cheers **Answer:** You’re welcome keep me posted, I would love to hear how it goes **Answer:** Hello **Answer:** hello **Answer:** Hello **Question:** hi there we are on day 9 on our 14 day detox we feel fine with very little change to our normal bowel motions.. can we increase our take to 30 capsules in stead of 30 **Question:** instead of 20 **Answer:** Yes that’s fine. You must have a pretty good system **Answer:** Do you eat mostly vegetables normally? **Question:** [name], we haven’t eaten meat for 2 years, we probably have 4 glasses of wine a week and make most things from scratch **Answer:** Ah yes, that makes sense. It usually a sign of good gut health if not much happens on the bowel movement front **Answer:** You will still get the extra gut health, liver and cellular detox benefits **Question:** we also make our own kombucha. yes, we both feel great. **Answer:** You might benefit from a couple of fasting days towards the end. **Answer:** You might find this interesting [Link](https://www.brettelliott.com/keto-diet-intermittent-fasting/) **Answer:** A 3 day fast can reset the DNA and immune systems **Question:** one thing steve feels less tired and no need for a 3pm nap, so there have been benefits for both of us. we are thinking of following this diet at least 2 days a week. **Answer:** Sounds good **Question:** have a great night **Answer:** **Answer:** Hello **Question:** I ordered a 1kg tin about 4 days ago. How long does delivery normally take? **Answer:** Hi there **Answer:** Have you had your tracking details? The email could be in your spam folder. It normally takes 1 to 3 days depending where you are but the tracking will tell you. What is your name? **Question:** [name] address 118 milne drive Paraparaumu. Will have a look but dont think I got the tracking detail email **Answer:** [name], I will check for you too **Question:** Cheers **Answer:** [Link](https://www.fastway.co.nz/tools/track?l=FA0036812582) **Answer:** The courier has misdirected your order – it was going to Auckland but has been turned around. **Answer:** I will keep an eye on it tomorrow and watch it. **Question:** Oh dear….thanks **Answer:** I am so sorry about that – you can click on the link above to see where it is **Answer:** This happens rarely so I am so sorry it has happened to you. **Question:** Looks like it is going to [name] **Answer:** I think that is a mistake – I will call Fastway in the morning. **Question:** [name] **Answer:** Hello **Question:** [name] **Answer:** Hi can I help? **Question:** I am doing the 28 day Detox, Is it okay to have Hummus? **Answer:** Yes it is fine 🙂 **Question:** Thanks **Answer:** No probs happy to help 🙂 **Question:** ok thank you **Answer:** **Question:** failed, when I came to the last step it was said I have already had an account, should log in, but when I did log in, seemed the password you just sent to me was wrong **Question:** ok **Answer:** if you’re looking
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**Question:** Hi, I´m trying to check out, but my country doesn´t appear **Answer:** We apologize for keeping you waiting. We are still taking orders and delivering during the Coronavirus isolation period. [name] team are busy at the moment, please leave a message and your email address and we’ll get back to quickly. The team is online between 8am and 10pm each day. **Question:** I live in Mexico (billing), but I want the order to be delivered to the USA. I have ordered before, but this had never happened. I can´t order because I can´t fill in the countries. Thank you **Answer:** Hi there **Answer:** You can send to the USA and bill to México **Question:** Yes, but I can´t choose the country. Mexico doesn´t appear for some strange reason **Answer:** That is correct, you will need to put the USA address for both billing and shipping address **Question:** But my address is Mexico for billing. I cant put USA. I have ordered before and had no problem **Answer:** It should be OK if you put the USA as the country on your billing address and we can correct that afterward. The system has Mexico removed. **Answer:** You can put your Mexico address but just put the [name] as the country and it should allow you to move forwards **Question:** I´ll try. Strange that Mexico is not included any more **Answer:** Yes it’s a new website 9 months ago **Question:** Now its asking me for my state in USA **Question:** Should I choose any state? **Answer:** You can put your shipping state **Question:** I mean on the billing address **Answer:** Yes the same state would be ok on both **Answer:** Kia ora, The supply of products for health and wellbeing is vital. During the lock down, we will continue to operate in isolation. We support & share our knowledge so please ask if you need help. [name] **Answer:** Hi do you need help? **Answer:** Kia ora, The supply of products for health and wellbeing is vital. During the lock down, we will continue to operate in isolation. We support & share our knowledge so please ask if you need help. [name] **Question:** Hi I want to get one of the 99 detox **Answer:** Hi there, I can help **Answer:** You are one the right page **Question:** Hi. I’m online and I wanted to purchase one of the [price] detox kits please **Answer:** Yes I think you are on this page, which is the right product [Link](https://www.brettelliott.com/shop/brett-elliotts-ultimate-herbal-detox-body-cleanse-program/) **Answer:** You just need to click add to cart **Question:** I add to cart but there is no cart **Answer:** Agent uploaded: Screen-Shot-2020-06-01-at-7.17.01-PM.png **Answer:** At the top right you will see your cart **Answer:** You should also see a green message that says ‘VIEW CART” **Question:** Perhaps I need to log in Because my screen is different **Answer:** You shouldn’t need to login, it should pop up with the button after you click add to cart **Answer:** We can do the order over the phone if its easier? **Question:** Yes I’ve registered and it’s still not popping up with a cart **Answer:** What’s your number and I can call? **Question:** [phone] **Answer:** Kia ora, We consider that the supply of goods for your health and wellbeing is essential. During the lock down, we will continue to operate our dispatch facility unless otherwise instructed by the government. We support & share our knowledge so please ask if you need help. [name] **Question:** [name] Sarah. I’m trying to order the detox kit and it’s saying no shipping option selected. I’m in Australia and have ordered from you before. **Answer:** [name] **Answer:** Yes we’re having a few problems with that **Answer:** You can just change the shipping country to [name] and we will correct for you after you have completed the order **Question:** Ok, I’ll try that **Answer:** I’ll stay online to help **Question:** Ok, done. I had to put in an NZ address. I used mums! But then PayPal let me choose my default Australian address. Hope that works. **Answer:** Let me double check **Answer:** We will ship to this address then? **Question:** Yes please. **Answer:** Awesome, I will get that sorted out for you, Thanks for the order, have a great weekend **Question:** Thank you. **Answer:** Kia ora, We are still taking and delivering orders during the Coronavirus shutdown. We support & share our knowledge so please ask if you need help. **Question:** I have had a bad reaction and 90% of my psoriasis has come back. I’m not sure if I should carry on with my injection **Answer:** Hi there **Answer:** You need to check with your doctor **Answer:** We only do natural solutions **Question:** Can I work with the skin condition that I have got **Answer:** Our treatment is explained on the page you were looking at **Answer:** Yes our program works well however you would need to stick with it until the condition resolved itself. **Question:** thank you **Answer:** It can take a couple of rounds of the detox and also a herbal solution from Brett himself to get that condition result. But we do have a number of customers who have been highly successful. **Question:** **Answer:** Have a read through the information and just check to see if you’ve made any diet changes. **Answer:** Our program works combined with food and herbs. **Answer:** Kia ora, We consider that the supply of goods for your health and wellbeing is essential. During the lock down, we will continue to operate our dispatch facility unless otherwise instructed by the government. We support & share our knowledge so please ask if you need help. [name] **Answer:** hi there, im trying to pay but the system is saying there is no shipping method selected. im not sure where it allows me to check this? **Answer:** [name] **Answer:** Could you try switching the country to [name] and we will switch it back. There is a fault with the postcodes at the mo **Answer:** ahh yes it worked!
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**Question:** Hi there **Answer:** Hello how can I help? **Question:** i currently do isogenix as a weightloss tool but am wanting a detox – which programme would you recommend? **Answer:** We would reccommend the 14 day Ultiamte herbal Detox – I will give you a link to the page. It will also give you between 3 and 10kgs weight loss **Answer:** Here it is [Link](https://www.[Website]/shop/ultimate-herbal-detox-nzs-1) **Question:** Great thaankyou 🙂 **Answer:** You are welcome – you can download the User Guide on the page too so you can see the food choices. **Question:** A friend that pointed me in this direction said to ask about a discount code ? For 20% ? Is there such a thing? **Answer:** We can give you a We no longer offer discount coupons, but instead offer a VIP membership where you can get. 50% discount. Click here https://www.[Website]/shop/vip-clenz-club code our code for this month is 15NOW which gives you 15% – if you buy the program you alos get Brett’s new book which has great recipes and info in it **Question:** Oah greAt thankyou!! **Question:** Will purchase now **Answer:** **Answer:** Hello **Answer:** Hello do you need some help? **Answer:** Hello **Answer:** Hi Sarah **Answer:** Hi can I help Skye? **Answer:** So I am half way through my initial 14 day detox and I wanted to know at what points would be best to use the boditune packets? **Answer:** As meal replacements and fill in’s between meals? Or…? **Answer:** You can use it as a meal replacement for breakfast or lunch either while you do the detox or afterwards. It has protein in it so is quite filling. **Answer:** Also I was looking at getting another Ultimate Herb detox to do the 7 day following the 14 – AND I have a friend who has watched my progress on this one and wants to get a pack and some boditune. Are there any discounts going at the moment? **Answer:** we can give you 15% but if you teel me the combination youa re lookign for I can see if there is a combo price and then you can get the 15% on top. Also if your order is over [Price] you automatically gets Brett’s new book which has lots of recipes in it 🙂 **Answer:** Are you looking for 2 x detox and 1 x boditune? **Answer:** likelihood is possibly 3 ultimate herb and 1-2 boditune **Answer:** Ok let me check for you **Answer:** cool **Answer:** The best way to do that is to buy 3 x detox here [Link](https://www.[Website]/shop/3-x-ultimate-herbal-detox-save-30) which saves you [Price] then the [Link](https://www.[Website]/shop/2-x-boditune-detox-n-slim-save-20) which saves you [Price] and then you can take the 15% off the total amuunt bringing it down to $[Phone] in total. That is $[Phone] off the list price 🙂 **Answer:** The We no longer offer discount coupons, but instead offer a VIP membership where you can get. 50% discount. Click here https://www.[Website]/shop/vip-clenz-club code would be 15NOW **Answer:** Hi Skye, did you see my message? 🙂 **Answer:** Hi! Yes sorry **Answer:** Im just at work – will outr chat chain be emailed to me? **Answer:** will our** **Answer:** Yes of course I have just sent it to you 🙂 **Answer:** Sweet thank you! **Answer:** **Answer:** Hello **Question:** ok thanks I have got to the user gude to download but it is exactly the same as what has been posted to me. YOu indicate there is more recipies online but where?? **Answer:** Did you not see my link? **Answer:** Click here [Link](https://www.[Website]/detox-recipes) and choose the program you are doing under the Herbal Program drop down. **Question:** oh ok yes now I see. Can you tell me where i find it on the site specifically so I can find it again if this box disappears please. **Answer:** Yes it is under resources – hold your cursor over the resources key and the recipes pop up – if you give me your email address I can send you the chat too 🙂 **Question:** thanks [Email] **Answer:** Thank you – I forgot to ask your name 🙂 **Question:** Sarah **Answer:** Thanks Sarah will email you now – any questions at any time just get in touch **Answer:** Can you narrow it down quickly to which ones are suited to the 1 or 2 week program rather than having to click on each recipe? **Answer:** Yes you click on the drop down on the recipe page called Herbal Program. Then you can search by program **Answer:** Did you see my message? **Answer:** ok yes I see thanks perfect **Answer:** Great 🙂 I have just emailed the conversation – just keep a lookout as it might go in your spam folder **Answer:** ok now just start to copy and paste them all onto word docs for print out able access as hate trying to follow online as cook cause it keeps needing to be livened up. Any answers to that one?? **Answer:** We don’t have a version which can be easily printed but our IT people are looking at it. The only way is to copy it into word or to switch your computer to stay on all the time instead of going to sleep. **Answer:** yes great, it’ll be good when in easily printable version, thanks for all you help! **Answer:** You are welcome any time 🙂 **Answer:** Hello **Question:** Hi are all the recipes I can use for the 1 an 3 week ultimate detox in the user guide and recipe book that I received with the detox pack or are there more recent recipies applicable on the website?? **Answer:** Hello there **Question:** sorry i mean 1 or 2 week not 3 **Answer:** There are more on the website let me give you a link to click on **Answer:** Click here [Link](https://www.[Website]/detox-recipes) and choose the program you are doing under the Herbal Program drop down. **Answer:** Hello **Question:** Hi **Question:** My name is Zara **Answer:** Hello there **Answer:** How can I help today **Question:** I wanted information on your program **Answer:** Are
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**Question:** Hey **Answer:** Hey can I help? **Answer:** Ask away if you need some help. **Answer:** Welcome to our website. [Name] Hello **Answer:** Do you need some help? I am happy to answer any questions you may have. **Answer:** Hi do you need some help? **Answer:** Welcome to our website. [Name] is a Kiwi and the author of the book “Cleansed & Cured”. His programs are Practitioner quality. If you have a question just ask. **Answer:** Hello do you need some help? **Question:** Hey who do I speak to to find out if I can go to see [Name] in his clinic in Tauranga? **Answer:** You can speak with me – I can book you in or answer any questions you may have 🙂 **Question:** Can I get in today by any chance? I’m just in Tauranga just for the day **Answer:** Bear with me and I will check for you **Answer:** Is this Nicole? **Question:** awesome that’s **Question:** yes I just emailed too **Answer:** Yes [Name] was just responding to you. He can see you by 11.30am at the latest. **Answer:** Does that work? **Question:** Yes I can do that **Question:** whats the address again? **Answer:** Awesome we will book you in **Answer:** The address is 26 Fantail Drive, Maungatapu, Tauranga **Answer:** Cool thank you! **Answer:** See you later – Were you looking for [Name]s profile? **Answer:** This is his profile [Link](https://www.[Website]/brett-elliott) and I can give you the info about his clinic too **Answer:** No no. Just wasn’t sure whom to contact regarding the clinic. Thanks see you then! **Answer:** [Link](https://www.[Website]/visit-brett-elliotts-clinic) **Answer:** cool cheers **Answer:** Awesome see you later 🙂 **Answer:** Welcome to our website. [Name] is a Kiwi and the author of the book “Cleansed & Cured”. His programs are Practitioner quality. If you have a question just ask. **Question:** Hi I have nearly completed the 7 day detox. I have kept strictly to the food plan and was hoping also for some weight loss which does not seem to have happenned. Is there anything I am missing **Answer:** Hi there, which program have you been using? **Question:** the 7 day detox **Answer:** The Detox capsules or the BodiTune drink? **Question:** capsules **Answer:** [Name] is coming online to help you directly **Answer:** HI There, **Answer:** I understand that you were looking to lose about 4kg? **Answer:** Would that make your ideal weight? **Question:** yes I am 1.55 cm and 52kg but do have some waist waight to loose **Answer:** OK then you have a smaller frame and looking to trim. The detox was possibly not going to get that last little bit **Answer:** It’s more designed to cleanse you out internally **Question:** I am happy for that to as I plan to do that annually **Answer:** If there is a little fat to burn then the herbal Slim would probably have been the better chioce **Answer:** It’s good that you have done the detox anyway **Answer:** as it will have reset your metabolism **Question:** is the herbal slim capsules with a similar eating programme. **Answer:** Also doing the herbal slim over one month will give your body the time it needs to trigger fat burning **Question:** I have no problem with eating programme at all. **Answer:** Yes the eating plan is similar although you can have a little white fish, eggs and even brown rice **Answer:** The secret to getting the best out of the herbal slim is to eat only between 11am and 7pm or another 8 hour window **Answer:** That triggers ketosis and you can still eat fruit and vegetables **Question:** no breakfast at all? **Answer:** You could have breakfast at 8am but then would need to stop eating at 4pm, it’s not essential but it does help the programme work better **Question:** ok thanks will do thi s. **Question:** Thanks **Answer:** You’re welcome **Answer:** Welcome to our website. [Name] is a Kiwi and the author of the book “Cleansed & Cured”. His programs are Practitioner quality. If you have a question just ask. **Answer:** HI. Does [Name] have a recipe book that I can buy, or is it all online? Thanks **Answer:** Hi Sue, everything is online although 17 of the recipes are in his book Cleansed & Cured. [Link](https://www.[Website]/shop/cleansed-cured-book-paperback) **Answer:** Thanks. Another question……is tomato paste “allowed” during the 14 day detox? **Answer:** Yes you can use tomato paste 🙂 **Answer:** Great. Thanks **Answer:** You are welcome **Answer:** Thank you. You are always very helpful and patient with my questions! **Answer:** Hey no problem we wnat you to be successful 🙂 **Answer:** Can you recommend a Thai curry paste? The commercial ones could be full of nastys! **Answer:** Let me check for you **Answer:** [Name] uses Valcom Authentic Thai Red Curry Paste. Not too many bad things 🙂 **Answer:** So, that would be OK for the 14 day detox? **Answer:** Yes it is fine **Answer:** Yippeeee!!! **Answer:** Welcome to our website. [Name] is a Kiwi and the author of the book “Cleansed & Cured”. His programs are Practitioner quality. If you have a question just ask. **Answer:** HI. Can you please send me the link to the recipes page ( the one where there is a drop down menu to choose which plan, and which meal you’d like). I cant seem to find it ! Thanks **Answer:** Yes you just hold your cursor over the resources section and recipes are in there **Answer:** Thanks !! **Answer:** Hello do you need some help? **Question:** I am trying to buy the Ultimate Herbal Health detox program through the webpage, but I see Spain is not available in the list of countries. Do you ship it there? **Answer:** We would love to be able to ship to Spain. However the customs authorities do stop natural products and destroy them. The only way we could get it to you is if it was shipped to another country and the person brought it in to Spain **Question:** Really??? What a shame… I will see how can I do it.
Zendesk chat history clean6
**Question:** Hi, I´m trying to check out, but my country doesn´t appear **Answer:** We apologize for keeping you waiting. We are still taking orders and delivering during the Coronavirus isolation period. Our Service team are busy at the moment, please leave a message and your email address and we’ll get back to quickly. The team is online between 8am and 10pm each day. **Question:** My email is monyrico@hotmail. I live in Mexico (billing), but I want the order to be delivered to the USA. I have ordered before, but this had never happened. I can´t order because I can´t fill in the countries. Thank you **Answer:** Hi there **Answer:** You can send to the USA and bill to México **Question:** Yes, but I can´t choose the country. Mexico doesn´t appear for some strange reason **Answer:** That is correct, you will need to put the USA address for both billing and shipping address **Question:** But my address is Mexico for billing. I cant put USA. I have ordered before and had no problem **Answer:** It should be OK if you put the USA as the country on your billing address and we can correct that afterward. The system has Mexico removed. **Answer:** You can put your Mexico address but just put the United States as the country and it should allow you to move forwards **Question:** I´ll try. Strange that Mexico is not included any more **Answer:** Yes it’s a new website 9 months ago **Question:** Now its asking me for my state in USA **Question:** Should I choose any state? **Answer:** You can put your shipping state **Question:** I mean on the billing address **Answer:** Yes the same state would be ok on both **Answer:** Kia ora, The supply of products for health and wellbeing is vital. During the lock down, we will continue to operate in isolation. We support & share our knowledge so please ask if you need help. Kia Kaha **Answer:** Hi do you need help? **Answer:** Kia ora, The supply of products for health and wellbeing is vital. During the lock down, we will continue to operate in isolation. We support & share our knowledge so please ask if you need help. Kia Kaha **Question:** Hi I want to get one of the 99 detox **Answer:** Hi there, I can help **Answer:** You are one the right page **Question:** Hi. I’m online and I wanted to purchase one of the $99 detox kits please **Answer:** Yes I think you are on this page, which is the right product [Link](https://www.brettelliott.com/shop/brett-elliotts-ultimate-herbal-detox-body-cleanse-program/) **Answer:** You just need to click add to cart **Question:** I add to cart but there is no cart **Answer:** Agent uploaded: Screen-Shot-2020-06-01-at-7.17.01-PM.png **Answer:** At the top right you will see your cart **Answer:** You should also see a green message that says ‘VIEW CART” **Question:** Perhaps I need to log in Because my screen is different **Answer:** You shouldn’t need to login, it should pop up with the button after you click add to cart **Answer:** We can do the order over the phone if its easier? **Question:** Yes I’ve registered and it’s still not popping up with a cart **Answer:** What’s your number and I can call? **Question:** [Phone] **Answer:** Kia ora, We consider that the supply of goods for your health and wellbeing is essential. During the lock down, we will continue to operate our dispatch facility unless otherwise instructed by the government. We support & share our knowledge so please ask if you need help. Kia Kaha **Question:** Kia Ora Sarah. I’m trying to order the detox kit and it’s saying no shipping option selected. I’m in Australia and have ordered from you before. **Answer:** Hi There **Answer:** Yes we’re having a few problems with that **Answer:** You can just change the shipping country to New Zealand and we will correct for you after you have completed the order **Question:** Ok, I’ll try that **Answer:** I’ll stay online to help **Question:** Ok, done. I had to put in an NZ address. I used mums! But then PayPal let me choose my default Australian address. Hope that works. **Answer:** Let me double check **Answer:** We will ship to this address then? **Question:** Yes please. **Answer:** Awesome, I will get that sorted out for you, Thanks for the order, have a great weekend **Question:** Thank you. **Answer:** Kia ora, We are still taking and delivering orders during the Coronavirus shutdown. We support & share our knowledge so please ask if you need help. **Question:** I have had a bad reaction and 90% of my psoriasis has come back. I’m not sure if I should carry on with my injection **Answer:** Hi there **Answer:** You need to check with your doctor **Answer:** We only do natural solutions **Question:** Can I work with the skin condition that I have got **Answer:** Our treatment is explained on the page you were looking at **Answer:** Yes our program works well however you would need to stick with it until the condition resolved itself. **Question:** thank you **Answer:** It can take a couple of rounds of the detox and also a herbal solution from Brett himself to get that condition result. But we do have a number of customers who have been highly successful. **Question:** **Answer:** Have a read through the information and just check to see if you’ve made any diet changes. **Answer:** Our program works combined with food and herbs. **Answer:** Kia ora, We consider that the supply of goods for your health and wellbeing is essential. During the lock down, we will continue to operate our dispatch facility unless otherwise instructed by the government. We support & share our knowledge so please ask if you need help. Kia Kaha **Answer:** hi there, im trying to pay but the system is saying there is no shipping method selected. im not sure where it allows me to check this? **Answer:** Hi Hayley **Answer:** Could you try switching the country to New Zealand and we will switch it back.
VIP Clenz Club FAQ
Q: How Do I join the VIP Clenz Club? A: If you’re a guest visitor to our site: You will find the Join VIP buttons around the products, and on the cart pages. All you need to do is click on one of them, add the VIP membership product to your cart and checkout. You can continue shopping and as you add products to your cart, you will see the discount applied. Just remember to login using the same email address the next time you visit the website and this will activate your benefits. B. If you’re a returning visitor to our site who has ordered before: Make sure you login using the email address you have used previously. You may need to reset your password if you haven’t logged in for a while Once logged in, simply visit this page https://www.brettelliott.com/shop/vip-clenz-club/ You will also find the Join VIP buttons around the products, and cart pages. All you need to do is click on one of them, add the VIP membership product to your cart and checkout. You can continue shopping and as you add products to your cart, you will see the discount applied. Just remember to login using the same email address the next time you visit the website and this will activate your benefits. Q: My VIP member discount is not showing up correctly? Why don’t I see the member discount applied? A: If you don’t see your VIP discount displaying there may be a couple of reasons: Be aware that the VIP discounts are applied to the full retail prices and are not deducted from any discounted prices. If you are already a VIP Clenz Club member, make sure you have logged in using the same credentials used when you first subscribed. Your VIP prices will not show on the shop-front, but should appear once you get to the product page or cart page. If you are not already a member, make sure you have added the products to your cart before adding the VIP membership to your cart, then the prices will drop accordingly. You may need to remove the VIP membership, then go back and add your products to the cart, and add the VIP membership again afterward, then the prices will drop accordingly Q: How can I purchase with Afterpay or ClearPay to join the VIP Clenz Club and get the discounts? A: Because the VIP Club is a Subscription Afterpay can not be used as a payment method, however, there is a workaround. 1. Visit the VIP product page here and add the subscription to your cart https://www.brettelliott.com/shop/vip-clenz-club/ 2. Checkout and pay for the VIP membership Only using normal payment methods such as credit card or Paypal. 3. Logout and Log Back in. You are now a VIP and all prices will be discounted accordingly, so you can continue to purchase the programs as a VIP.
Other Questions and FAQs
Q: Will the live webinar be recorded so I can play back later? A: Yes, if you are registered for the webinar you will be sent the recording the day after the webinar. Q: Can I eat quinoa on Herbal Detox or Herbal Slim? A: Because Quinoa is a grain similar to rice, it is not recommended during the detox program, as it slows down the digestive process a little. However, it is okay to consume during the herbal slim program. Q: Can I use table salt on any of the programs? A: Salt is OK on all our herbal programs, but it’s best to use rock salt, or Himalayan salt, not standard iodised table salt. Although the latter can still used in moderation, 1/2 a teaspoon daily is the recommended limit Q: I usually take magnesium, should I continue while doing the BodiClenz and Can I keep taking my usual supplements, such as Magnesium, Vitamins, Minerals or other nutritional or herbal supplements during any of the Brett Elliott herbal programs? A: Yes, it’s perfectly okay to continue taking your supplements during any of the Brett Elliott Herbal programs, unless of course they are doubling up on the same outcomes, in which case it is good to give him a rest. It’s also important to keep taking any pharmaceutical medication’s that you may have prescribed by your doctor. We also suggest checking your blood tests after you’ve completed the Brett Elliott programs to see if any of your supplements could be reduced or medications could be ceased. Otherwise, just remember to take other supplements and medications half an hour away from your Brett Elliott herbal programs. Q: Can my child over the age of 12 complete the detox program? A: Yes, it is perfectly fine for anyone over the age of 12 to complete our herbal programs, so long as there are no significant underlying health conditions. Q: Can minors participate in the detox program?? A: We don’t recommend the programs for children under 12 years of age. Q: At What age can children complete the detox program? A: It is perfectly fine for anyone over the age of 12 to complete our herbal programs, so long as there are no significant underlying health conditions. We don’t recommend the programs for children under 12 years of age. Q. I’m concerned about losing too much weight doing the detox program becuase I find it hard to put on weight so wondering how this would still be OK for me please? A. If you find it hard to put on weight and are considering the detox program, it’s important to note that the primary goal of the detox program is to cleanse the body rather than to promote weight gain or loss. The detox program is designed to be the starting point before any other programs and is combined with the BodiTune for 14 days. During this period, most people experience weight loss, typically between three and 6 kilograms, as the program involves a diet of fruits and vegetables and aims to get the body moving food through quickly. However, since your concern is difficulty in gaining weight, it’s crucial to approach the detox on the gentle 30-day plan as then you can eat some fish, chicken, and even a couple. of eggs each week to keep your protein levels high. It also important to remember that there is no limit on the quantity of food you can eat on the program, so you should not need to worry about weight loss if you eat ample food. Weight gain could be achieved as a long-term result of improving digestive health, so it’s possible you can benefit from the detox program in this regard as a side bonus effect. I hope that helps answer your question. Are all the ingredients and flavours in your products natural? We use natural (plant extract-based) and ‘nature identical’ ingredients, so I think there is only one ‘nature identical’ ingredient being the Stevia extract called Rebaudioside C. You can see what that is here https://drugs.ncats.io/substance/FE0M8Z5L2E Other than that everything in our products is direct from nature, plant-based. Blood Tests before and after the Detox Program Q: Are there any blood tests I can get before or after the detox program? A: there are a series of blood tests you could get after completing the detox program to show the results. These include: Liver Function Enzyme Tests Kidney Function Tests (GFR) Inflammatory markers (CRP) Cholesterol levels Blood sugar profile (HBA1C) User Guides Downloads Q: I’ve lost my user guide, can you help? A: You can download user guides for all the detox, boditune and slim programs here https://www.brettelliott.com/download-brett-elliott-free-ebooks/ I suffer with Food Allergy, Intolerance or sensitivity Q: What is your advice on dealing with Salicylate/Dairy/wheat/nightshade sensitivities/allergies? A: I suggest alkalizing the body primarily and healing the gut as these are the most common underlying triggers of inflammation and can be behind many allergy and sensitivity issues. Our deep cleanse or gentle BodiClenz program is ideal for that. Read more about Alkalizing here https://www.brettelliott.com/chronic-acidosis-benefits-of-an-alkaline-diet/ Are there any allergens in your products? Q: Do your products contain any allergens? A: The Ultimate Herbal Health products do not contain, dairy, soy, peanuts, or gluten. They are sugar and additive-free. Is it safe to use the Ultimate Herbal Health products on young children? It’s not recommended to use the Herbal Detox, BodiClenz, or Slim programs on children under the age of 12. However, the BodiTune product can be used on children over the age of 2. It’s also advised to use only half the dose on any program for children between 12 and 16 years old. Over the age of 16, all products can be used the full standard dose. Where else can I buy your products locally, in a brick-and-mortar store? You can find retailers and shops that sell our product using our store locater, click here https://www.brettelliott.com/store-locator/ What makes your products better than other brands? Q: why are
My account, Ordering, Packaging,Shipping, Tracking, and Delivery FAQs
How to Login Q: How do I log in to my account? Q: Do I need to log in to order on the website? A: You don’t need to log in to order from our website. If you have not ordered before an account will be created for you automatically. To log in you will need to do the following Click on the ‘login’ link at the top right of the main menu next to ‘contact us’ on a computer or tablet Click on the three-bar (hamburger) icon in the top right corner to open the menu on your mobile phone and click ‘login’ link above ‘contact us’ If you have forgotten your password you will need to type in your email address and click the ‘Lost Your Password’ link just below the log in box. How to Order Checkout as a guest Checking out as a guest is possible when you click ‘Checkout as guest’ and enter your email address. We’ll need this to confirm your order and update you on shipping. Checkout as a logged-in user Checking out as a logged-in user is possible if you’ve already signed into your account. You can sign in or create a new account by clicking ‘Sign in’ at checkout. Shipping and Delivery Q: Are there any countries that you don’t deliver to? We ship all over the world but do have trouble with customs in some territories, so don’t ship to these locations. Africa Spain Russia Mexico Most other countries we should be able to deliver to, but please feel free to ask for alternative delivery options if you live in one of these regions above. Tracking My order and Delivery Q: When will my order arrive? Q: How can I track my order? Q: How can I track my delivery? A: Your order should arrive within 4-5 days if you live in New Zealand, and can be up to 10-14 days if you live elsewhere. You can track your order by logging into your account and clicking on orders. You should also have received a tracking link in a notification email when your order was originally shipped. You can also contact one of our team and we can resend you the tracking link. Packaging Q: Is the packaging recyclable? A: Yes all the Ultimate Herbal Health packaging is recyclable. The plastic capsules, powder pot bottles, plastic kit outer boxes, glass bottles, tea bags, and delivery satchels can all go into your recycling. We are also working on a replacement for the bubble wrap.